FREQUENTLY ASKED QUESTIONS

Our diagnostic/service call fee is $165.00.

Yes, it does cover a return visit.

Yes, we do offer coupons! Please check our coupons page here.

In most cases we can repair your appliance the same day. We keep all of our service vehicles fully stocked with the most common repair parts. However, some parts may require a special order, which can take up to 5 to 7 business days, depending on the availability of the part.

Yes, you can order parts yourself. However, you will not be eligible for our in-house 90-day warranty or any coupons we offer.

Yes, our tech will give you a 30-minute window before they arrive.

Check, cash, and credit cards.

Yes, all of our technicians are vaccinated. We ask that if you choose not wear a facemask, keep a six feet distance from the technician whenever possible.

The manufacturer recommends that you clean your dishwasher and dishwasher filter at least once a month. For best wash performance, clean the filter after each load.

If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

Measure 3 tbsp. (40g) of citric acid powder and use it to fill the main detergent compartment. Run a clean machine cycle or heavy cycle. Do not use detergent.

Rinse aid is strongly recommended to enhance the drying performance of the dishwasher.